Privacy Policy
Last updated: 3/2/2026
Note: Coinaikon is a product associated with and operated by Lhotse Vision, LLC. Throughout this Privacy Policy, references to "Coinaikon", "we", "us", or "our" refer to Lhotse Vision, LLC.
1. Information We Collect
We collect information you provide directly to us, including when you create an account, upload coin images, or contact our support team. This may include:
- Name and email address
- Payment information (processed securely through third-party providers)
- Coin images and identification data
- Usage data and preferences
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your coin identifications and provide grading results
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns to enhance user experience
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information. Your coin images are encrypted in transit and at rest. We retain your data only as long as necessary to provide our services or as required by law.
4. Data Sharing
We do not sell your personal information. We may share your information only with service providers who assist in operating our platform, and only to the extent necessary to provide those services.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
6. Cookies
We use cookies and similar technologies to provide functionality, analyze usage, and improve your experience. You can control cookies through your browser settings.
7. Contact Us
If you have questions about this Privacy Policy, please contact us at support@coinaikon.com